Improve your communications
Thursday, 23 March 2006

Effective communications leads to more revenue - reduce your costs of the 'seven touches' to a sale.

Get your message out to all your customers regularly and cost effectively - try using a simple e-mail newsletter.

Find out what your customers like (and hate) about your business - use an on-line survey and send the details out to all those who respon - the same technology can help your market reseach with your prospects too.

Communicate and share information with all your staff - better informed staff improves your customer and pre-sales care. Your information can be made accessible, in a secure way, to selected, authorised individuals through any internet connection.

Control your after-sales support costs - help your customers to help themselves with self-service web-based information systems.

Last Updated ( Thursday, 30 March 2006 )